Support

Kin is a small, independent project, and we read everything. If something isn’t working or you just have a question, we’d genuinely like to hear from you.

How to reach us

• In the app: Settings → Support.
• By email: support@kin.dog.

We aim to reply within a few days.

Common questions

Is Kin free?

Yes — free for one dog, forever, with no ads. Premium ($7.99 / month or $59 / year) adds unlimited dogs and family members and Kin’s more advanced features. See pricing.

Which devices does Kin support?

Kin is made for iPhone, with Apple Watch support. It’s designed for Apple platforms and built to feel at home there.

How do I cancel Premium?

One tap, in your Apple Settings → Subscriptions. We never make you jump through hoops to leave.

Can I export my data?

Yes, anytime, from Settings → Data export. Your archive is encrypted with a password you choose.

How is my data protected?

Your dog’s information lives on your device by default and is end-to-end encrypted in iCloud. The full details are on our privacy page.

How do I join the beta?

Leave your email on the home page and we’ll be in touch as places open.

Also

See our Privacy Policy and Terms of Use.